Big Furniture Reviews

Customer Service: Some customers have reported positive experiences with the customer service, citing helpful and friendly sales staff.

Competitive Pricing: Big's Furniture is known for offering competitive pricing, which keeps customers coming back.

Good Deals: Customers have mentioned finding good deals and being satisfied with the prices they paid.

Professional Delivery: There are reports of professional and careful delivery services, with some customers noting that the delivery team set up the furniture exactly as requested.

Interactive Features and High-Quality Visuals: Enhances brand image and is highly useful for reps, agents, and salespeople.

Big Furniture Bulletin: Daily (weekday) dose of furniture news delivered to your inbox.

Big Furniture Magazine: Monthly publication featuring big interviews, news, and industry insights.

Big Furniture Show: A 24/7 show where users can find the latest product ranges from suppliers.

Big Furniture Data: A digital powerhouse managing product data with unmatched efficiency, showcasing products at the Big Furniture Show, and ensuring a strong digital presence.

Furniture Brochure: Digital online brochures that are eco-friendly, easily accessible, and can incorporate interactive elements to enrich buyer engagement.

Big Furniture Awards: Annual awards recognizing and celebrating industry winners voted by people within the industry.

DUXIANA Partnership: Collaborations with DUXIANA, including partnerships with retailers, hotels, interior designers, and professional athletes like Tottenham Hotspur Football Club.

Sustainable Practices: Emphasis on sustainable practices, including a renewable design for the DUX Bed that lasts many years and reduces landfill waste.

Pascal System: A customizable comfort zone system allowing users to adjust the spring cassettes based on body size, shape, and needs, ensuring optimal support and comfort.

Arran Hotel Partnership: The first hotel in the UK to feature DUXIANA products, offering a luxury bed experience and potential for guests to purchase the bed for their homes.

Dynamic Displays: Powers stands at the Big Furniture Show with dynamic displays, ensuring a strong digital presence.

Personalized Fitting: Personalized fitting for each user to set their Pascal, lumbar support, and pillow needs, enhancing the user experience.

Tailored Sustainability Support: Emphasizes sustainability support for suppliers, highlighting the importance of sustainable practices in the industry.

Poor Customer Service: Some customers have reported terrible customer service, including issues with loading furniture and using broken dollies.

Quality Issues: There have been complaints about the quality of products, including damaged items and missing parts.

Unreliable Delivery: Some customers have experienced delays in delivery and miscommunications regarding repairs.

Hidden Owner Identity: The owner's identity is hidden, which can be a red flag for some users.